FAQ’s

Find answers to frequently asked question about Fanfare Event Hire here.

 Find answers to frequently asked questions about Fanfare Event Hire below.

  • Email what you think you require over to us at info@fanfareeventhire.co.uk. We will put together a quote and email or post it to you. Alternatively you can call us on 01404 815822. We will take all the information from you and put a quote together requesting a deposit. Your booking is confirmed once the deposit has been received.

  • Yes.  It is more or less 25% of the total hire charge and will be requested on the quotation.  Payment can either be made by cheque payable to Fanfare or online to account number 23539682 sort code 54-21-21 account name Fanfare.  All details will be on the quotation.

  • Yes you can. Amendments can be made at any time subject to availability.

  • Not if you are collecting it can be as small as you like. There is,however, a minimum order value of £100.00 for delivered items.

  • Yes we do. Full details of this charge will be included in your quote and varies according to distance and only covers our costs.

  • No sadly not just the furniture.

  • We try to be as flexible as possible but as a rule of thumb for weekend events collections can be any time from Thursday 10am prior to the event and and must be returned before 10am on the Monday.  Our deliveries normally take place on a Friday and we collect as early as possible on the Monday following.   Please do ring 01404 815822 and we will try and fit in with you as far as we can.   Weekday hire period is 3 days.

  • Yes unfortunately this can happen and all shortages and breakages are chargeable. This includes the containers. Please contact us for a replacement cost list.

  • You can cancel your order at any point in time. However, if your order is cancelled within 14 days of the delivery date the hire will be charged at the full rate. Any cancellation more than 14 days before the delivery date will be charged at 25% of the full hire rate.

  • We do. All we ask is that you remove any food or liquid waste and pack our equipment away in the delivery containers we provide.

  • If you have any questions that are not answered please do not hesitate to contact Fan on 01404 815822